Troubleshooting
37
❑ If you are using EMM386.EXE, verify that you have version
4.49 or higher. Lower versions of EMM386 can cause a PCI
machine to lock up or reboot. Version 4.49 ships with DOS
6.22 and is available on the Microsoft forum on
CompuServe.
❑ If you suspect the network adapter card is not working
properly, disconnect the computer from the network and
run CardAssistant diagnostics after rebooting with no
drivers loaded.
❑ If CardAssistant software does not detect the card, it could
mean a conflict between the card and another device, a card
failure, or a slot failure. Try installing the AT-2450 in
another computer. You may need to reconfigure the other
device to avoid the conflict.
❑ If the card passes diagnostics, try reconnecting the
computer to the network. A failure may be caused by
physical medium connections or by corrupted network
software. You can test the connectors, terminators, and
cables by swapping them for known good ones.
❑ Replace corrupted network software.
Manual/Adapter Card/CardAssistant/Driver Compatibility
This manual is intended for use only with the AT-2450 PCI
Ethernet Adapter Card 8-interrupt jumperless adapter cards
with which it was shipped. The manual will incorrectly reflect the
use of earlier adapter cards.
The Release 3 CardAssistant software and card drivers shipped
with this manual are backward-compatible with respect to the
AT-2450 PCI Ethernet Adapter Card, and will operate correctly
with earlier versions of the card.
2450T IG.bk Page 37 Tuesday, December 29, 1998 11:58 AM
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